Iron Fist in a Velvet Glove
Have you ever heard that phrase before? It was new to me until the day I had to deliver some bad news on an audit. The auditee said that I had an “iron fist in a velvet glove,” meaning that I delivered a hard punch, with not much comfort, since velvet wouldn’t soften the blow of an iron fist very well. In my innocence, and to some degree of arrogance, at first I took it as a compliment! Then I got to thinking about what he said.
How we deliver truth is just as Continue reading